Overview The pressure What we deliver Partner model Contact
01 Event-tech companies

Scale event-tech delivery without scaling the payroll.

We help event technology companies extend implementation, onboarding, configuration and event delivery capacity when customer demand outgrows the services team.

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02 The pressure

More customers shouldn't automatically mean more delivery headcount.

Pressure 01

Implementation backlog

Signed customers wait in a queue while your team works through the ones ahead of them.

Pressure 02

Specialist gaps

Your product experts are stretched, and the integration, data or onsite skills a customer needs aren't always on the team.

Pressure 03

Launch pressure

Event dates don't move. A late implementation becomes a risky launch and a difficult first impression.

Pressure 04

Customer time-to-value

Every week between contract and go-live is a week of doubt, and a risk to renewal and reference.

03 What we deliver

Delivery capacity across the customer journey.

From first configuration to the live event, we take on the delivery work your services team would otherwise have to staff for.

  1. First configuration 01

    Implementation support

    Run customer implementations against your methodology, milestones and definition of done.

  2. 02

    Configuration

    Set up your platform to each customer's requirements, following your best practices.

  3. 03

    Registration builds

    Build and test registration journeys, including conditional logic, payments, approvals and multilingual flows.

  4. 04

    App setup

    Configure event apps, content and notifications so customers launch with something ready to use.

  5. 05

    QA

    Test data, integrations and user journeys before anything reaches your customer.

  6. 06

    Customer delivery

    Manage the customer relationship through delivery, with clear communication and status.

  7. The live event 07

    Event-day support

    Technical specialists onsite or on call, working alongside your support team.

Discuss Delivery Capacity
04 Partner model

Work as one delivery team.

Your customer should experience one team, one standard and one point of accountability.

  • White-label or co-branded

    We work under your brand, or alongside it, depending on how you want to present the partnership.

  • Documented handoffs

    Every stage has clear inputs, outputs and sign-off, so nothing depends on who remembers what.

  • Clear ownership

    Roles, responsibilities and escalation paths are agreed up front, for your team, ours and the customer.

  • Client-ready communication

    Status updates, questions and issues are written to be shared with customers, in your tone and to your standards.

05 Get started

Need extra delivery capacity?

Tell us where implementations are backing up. We'll suggest how we can share the load and get your customers live sooner.