01 Hubilo support

Build digital event experiences that feel connected, not bolted on.

E&M helps configure Hubilo for virtual and hybrid experiences, connecting registration, access, content, networking, engagement and data into a coherent attendee journey.

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02 The challenge

The platform is rarely the hard part. The configuration around it is.

01

Attendees only engage if the journey makes sense.

Registration, login, agenda, networking and sessions each have to lead naturally to the next. When they are configured separately, attendees hit dead ends, miss sessions and never find the people or content they came for.

02

Engagement features don't run themselves.

Networking, chat, polls, Q&A and gamification only work when they are planned around session formats, audience size and moderation capacity. Switching everything on rarely helps.

03

The data has to reach the people who need it.

Attendance, engagement and interest signals matter most when they flow into your CRM and reporting. If sync rules and fields aren't agreed early, the insight stays inside the platform.

03 What we handle

What we can take off your team.

01

Digital attendee journey

Design and configure the path from invitation and registration through login, lobby and agenda to post-event access, so each attendee type sees what is relevant to them.

02

Networking

Set up attendee profiles, matchmaking, meetings and chat so connections happen, and plan the moderation and prompts that get people started.

03

Engagement

Configure session interaction such as polls, Q&A and gamification, matched to your formats and audience size, with a communication plan around them.

04

Content

Structure live, simulive and on-demand sessions, speaker information and resources, and manage content collection and upload schedules.

05

Hybrid operations

Plan how onsite and remote attendees share sessions, interact with each other and access content, and support the live event as it runs.

06

Analytics

Define the attendance, engagement and interest metrics your stakeholders need, and set up dashboards and exports to deliver them.

04 Ecosystem

What has to work around Hubilo?

HubiloEvent platform
←From the system into Hubilo

Registration and ticketing

Attendee records and access types (if handled outside Hubilo)

↔Two-way sync

CRM

e.g. Salesforce, HubSpot

Registrant, attendee and engagement data, lead routing

↔Two-way sync

Marketing automation

e.g. Marketo, HubSpot, Pardot

Invitations, reminders, post-event nurture

←From the system into Hubilo

Streaming and webinar tools

e.g. Zoom, or your streaming provider

Live, simulive and on-demand sessions

←From the system into Hubilo

Single sign-on and identity

Member or employee login where required

↔Two-way sync

Onsite

Check-in, badge printing and session scanning for the in-person side of hybrid events

→From Hubilo to the system

Analytics and BI

Attendance, engagement and pipeline reporting

  • →From Hubilo to the system
  • ←From the system into Hubilo
  • ↔Two-way sync

We design the whole flow, not just the Hubilo configuration.

05 How we work

How we work.

  1. 01

    Discover

    We review your event format, audience, engagement goals, existing tools and constraints.

  2. 02

    Configure

    We build the attendee journey, agenda, content structure, networking and engagement features in Hubilo.

  3. 03

    Integrate

    We connect registration, CRM, marketing, streaming and onsite systems, and agree the data mapping.

  4. 04

    QA

    We test each attendee journey, session access, engagement features and data flows end to end.

  5. 05

    Launch

    We open the event, monitor closely and resolve issues quickly.

  6. 06

    Support

    We provide live moderation and technical support, then post-event reporting and a lessons-learned review.

06 FAQ

Questions we hear about Hubilo.

How do we get remote attendees to engage rather than just watch?

Engagement comes from design more than from features. We match networking, polling and Q&A to your session formats and audience size, plan the moderation and prompts that get people started, and switch on only what you can support well.

Can Hubilo work for a hybrid event with an onsite audience?

Hubilo supports hybrid formats, and the key is deciding what remote and onsite attendees share and where their experiences differ. We define that with you first, then configure Hubilo and any onsite tools to match.

Can we get engagement data into our CRM?

In most cases, yes, though the options depend on your CRM and how your Hubilo account is set up. We confirm them early and agree which data points sync, in which direction and how often, so sales and marketing get something they can use.

Can we keep session content available after the event?

Yes, on-demand access is a common requirement. We plan how sessions are recorded, organised and released, and who can view them, before the event rather than after.

We already use Hubilo. Can E&M help us improve what we have?

Yes. We can review your current setup, tighten the attendee journey and engagement approach, and support your next event without rebuilding from scratch.

07 Get started

Have a Hubilo challenge?

Tell us about your event and where the platform, data or workflow isn't working as you need.

Talk to an Expert